Samsung Network Router SCS26UC4 User Guide

 
Verizon Wireless  
N e t w o r k  
E x t e n d e r  
User Manual  
Please read this manual before operating your  
device, and keep it for future reference.  
 
Intellectual Property  
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to  
the SAMSUNG Device, including but not limited to, accessories, parts, or software relating there to (the “base station”), is proprietary to  
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited  
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation  
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you  
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or  
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All  
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.  
Samsung Telecommunications America (STA), LLC  
Headquarters:  
Customer Care Center:  
1000 Klein Rd.  
1301 E. Lookout Drive  
Richardson, TX 75082  
Toll Free Tel:  
Plano, TX 75074  
1.888.987.HELP (4357)  
©
2008 Samsung Telecommunications America, Samsung LLC. Samsung is a registered trademark of Samsung Electronics America, Inc.  
and its related entities.  
Do you have questions about your Samsung Device?  
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:  
Verizon NE_PS_111708_F15  
 
Printed in Korea  
Disclaimer of Warranties; Exclusion of Liability  
For more information, refer to "Warranty Information" on page 25.  
 
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Knowing Radio Frequency Safety . . . . . . . . . . . . . . . . . . . . . . 20  
FCC Radio Frequency Emission . . . . . . . . . . . . . . . . . . . . . . . . 21  
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Section 6: Warranty Information ................................. 25  
Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Index .............................................................................. 29  
1
 
Section 1: Getting Started  
Introduction  
Congratulations on the purchase of your Verizon Wireless  
Network Extender.  
It is important that you read each section and note any special  
requirements. However, if you’d like to get right to a specific  
feature, simply locate that section in the Table of Contents and go  
directly to that page. Follow the instructions in that section, and  
you’ll be ready to use your base station in no time.  
Your purchase of this base station enhances the wireless  
telephone service that you and your family will receive while in  
your home or home office.  
Note: Due to updates in software and procedure, this printed guide may not  
be the most current version for your base station. Visit  
www.verizonwireless.com/support to access the most recent version of  
this guide.  
This User Guide introduces you to the Verizon Wireless Network  
Extender base station service and all the features of your new  
device. It includes the following sections:  
What’s In the Box?  
Getting Started  
Network Extender base station  
Using Your Device  
Ethernet Cable  
External GPS Antenna  
Troubleshooting  
Power Supply and Power Cord  
External GPS and antenna cable  
User Guide  
Important Safety Information  
Manufacturer’s Warranty  
Quick Start Guide  
Throughout this guide, you’ll find tips and techniques that help  
you make the most of your new device and service.  
Getting Started  
2
 
       
4. Place the base station near a window in a central location.  
System Requirements  
An always-on broadband Internet connection with a minimum speed of  
300 kbps.  
For best results, place the base station in an elevated location, such  
as the top of a bookshelf or tall cabinet.  
An available Ethernet port on either your broadband modem or a router  
connected to the modem.  
Internet  
Note: If you are connecting your Verizon Wireless Network Extender to a  
router, please ensure it supports Virtual Private Networking (VPN).  
Although most routers support this functionality, refer to your router’s  
product documentation to confirm compatibility.  
ISP  
Quick Setup  
Setting up service on your new Verizon Wireless Network  
Extender base station is fast and easy. This section outlines the  
procedures needed to quickly set up the base station.  
1. Confirm your package contains all components.  
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2. Review the "Important Safety Information" on page 19  
5. Connect one end of the included Ethernet cable to an open  
port on the router (1) and connect the other end to the WAN  
port located at the rear of the base station (2).  
before installing the base station.  
3. Make sure that both your router and your Internet  
broadband modem are functioning properly. Refer to your  
particular product’s documentation for more information.  
Note: Plug the Ethernet cable into the base station before connecting the  
power supply.  
Note: A router with at least one free Ethernet port is required to connect the  
base station.  
3
 
     
6. Plug the power supply connector into the DC 12V power  
port located at the rear of the base station (3).  
7. Insert one end of the power cord into the power supply and  
then plug the other end into an available power  
outlet (4).  
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Warning!: Insert the plug into the power outlet last. Failure to do so could  
cause an electrical short or power surge to the base station.  
Note: The use of a surge protector is recommended for the Verizon  
Wireless Network Extender.  
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Getting Started  
4
 
8. Confirm that the front LEDs are illuminated as indicated  
• WAN LED: should be a steady blue light, indicating that the base  
station has detected a valid Ethernet connection. A blinking blue  
LED indicates data communication.  
below:  
• Power LED: should be a  
continuousbluelight, indicating  
that the base station is  
receiving power.  
No illumination indicates there  
is an issue with the power  
supply or power connector.  
Note: Allow 3 - 5 minutes for the base station to complete the startup  
sequence and detect both its connections and available  
communications. The first time the base station is used, it may take as  
long as one hour for the initial GPS acquisition. If the GPS LED is still  
red after one hour, relocate the GPS antenna to receive a stronger  
signal. See “Antenna Installation” on page 13.  
Power  
LED  
• System LED: should be a  
continuousbluelight, indicating  
that the base station is properly  
communicating with the  
System  
LED  
Verizon Wireless network.  
Blinks red while establishing an  
initial network connection.  
Continuous red indicates an  
abnormal condition.  
• GPS LED: should be a  
continuousbluelight, indicating  
that the base station has  
locked onto a valid GPS signal.  
If the GPS LED is red, the  
GPS LED  
WAN LED  
internal antenna may not be  
able to detect a GPS signal,  
and installation of the external GPS antenna might be necessary.  
5
 
Section 2: Using Your Device  
Additional Setup Information  
Getting started with your new Verizon Wireless Network Extender  
is easy. This section walks you through an overview of the  
product, package contents, activation, and how to contact  
Verizon Wireless for assistance with your service and your base  
station.  
About the size of a traditional wireless access point (WAP), the  
base station facilitates the delivery of cellular traffic through the  
Internet to the Verizon Wireless network, which then routes the  
signal to the desired party.  
A maximum of three phones can connect to the Verizon Wireless  
Network Extender at any one time.  
The first three callers to initiate or receive a call will connect to the base  
station. Additional users who make or receive a call, while all base  
station channels are in use, are redirected to the nearest compatible  
cell tower (if available).  
The Verizon Wireless Network Extender is used within your home  
or home office to extend your Verizon Wireless coverage area  
through an existing Internet broadband connection.  
As each caller ends a call, that channel then becomes available for  
another user to initiate (or receive) a new call.  
Internet  
Note: The base station can be managed to ensure Verizon Wireless phone  
numbers you authorize will always enjoy priority access to the Network  
Extender network. Up to 50 Verizon Wireless cell phones can be  
registered on a specific base station.  
Verizon  
Wireless  
Network  
Security  
Gateway  
ISP  
Broadband  
Authorized account users can manage access settings for their Verizon  
Wireless Network Extender by logging into My Verizon at  
Router  
When the base station is set to managed access mode, unauthorized  
users are redirected to the nearest compatible cell tower wherever  
possible.  
Using Your Device  
6
 
     
If a handoff to the nearest compatible cell tower is not possible and all  
channels are not in use, one channel may be available for an  
unauthorized user to access. Callers on the managed access list are  
always given priority access to the Network Extender.  
The table below outlines bandwidth requirements based on the  
number of active callers:  
Simultaneous  
Callers  
Download Speed  
Requirement  
Upload Speed  
Requirement  
Users can verify if they are on the Verizon Wireless Network Extender  
network by dialing #48 (and receiving an audio announcement).  
1 caller  
2 callers  
3 callers  
40 kbps  
80 kbps  
120 kbps  
40 kbps  
80 kbps  
120 kbps  
Note: A fourth channel, open to all callers, is always reserved for emergency  
(E911) calls.  
You will hear a short double tone on your wireless phone when making  
or receiving a call while on the Network Extender network. The tone is  
played at the beginning of the call.  
The base station maximizes wireless phone utility within a small  
area by not only providing better voice quality, but by also  
allowing you to use this new service without any enhancements  
to your existing Verizon Wireless mobile phones.  
In order to establish an initial connection to the Network Extender  
network, your Verizon Wireless mobile phone needs to move within  
close proximity of your Network Extender unit.  
After connecting to the Network Extender network, you can move  
within a broader perimeter while remaining under Network Extender  
coverage. Refer to www.verizonwireless.com/support for additional  
details.  
By utilizing a built-in GPS antenna, the base station is capable of  
maintaining exact network timing updates and providing E911  
services with an accurate location.  
Both the coverage area required to establish an initial connection and  
the broader coverage area of the Network Extender cannot be  
guaranteed and may vary due to environmental factors; such as  
physical structures and the strength of the external cell tower  
coverage.  
The current GPS location (provided by the internal antenna) is used to  
help the base station quickly locate GPS satellites for faster GPS  
acquisition.  
7
 
 
The external GPS antenna (provided with your Verizon Wireless  
Network Extender) allows you to place the Verizon Wireless Network  
Extender further from a window and run the antenna to an area with  
stronger GPS reception.  
Should you need to activate your base station, you will be asked  
to provide the following information:  
Primary Wireless Phone Number or Verizon Wireless Account Number  
(located on your Verizon Wireless billing statement)  
Account Password  
Warning!: You may not be able to make 911 calls in the event of an electrical  
power outage, broadband connection failure, or other service  
disruption outside of the Verizon Wireless network coverage area.  
911 services may be limited in areas outside of the Verizon  
Wireless network coverage area. Not all public safety answering  
points have location-based E911 technology. Always be prepared  
to report your location to the 911 operator when placing an  
emergency call. Mobile phones operate using radio signals which  
cannot guarantee connection in all conditions.  
MAC ID of the base station found on the sticker affixed to the device.  
Getting Help  
Note: In order to establish an initial connection to the Verizon Wireless  
Network Extender network, your mobile phone needs to move within a  
close proximity of your Network Extender unit. After connecting to the  
network, you can move within a broader perimeter while remaining  
under Network Extender coverage. Refer to www.verizonwireless.com/  
support for additional details.  
Activating Your Verizon Wireless Network  
Extender  
Your base station should already be activated. If it is not  
activated, please call Verizon Wireless Customer Service at  
(800) 922-0204 or *611 from your Verizon Wireless mobile phone  
and select the option for technical support.  
Note: Both the coverage area required to establish an initial connection and  
the broader coverage area of the Network Extender cannot be  
guaranteed and may vary due to environmental factors; such as  
physical structures and the strength of external cell tower coverage.  
Reaching Verizon Wireless Customer Service  
Note: The base station must be activated for use on the Verizon Wireless  
You can reach Verizon Wireless Customer Service in a number of  
ways:  
network before setup. It will not work unless it has been activated.  
Call us toll free at (800) 922-0204 or *611 from your Verizon Wireless  
mobile phone.  
Visit the support pages at www.verizonwireless.com/support.  
Using Your Device  
8
 
     
Verizon Wireless Network Extender Basics  
Note: If the unit’s GPS signal strength is weak (due to location), it is  
recommended that you either move the base station near a window or  
install the external GPS antenna. For more details, see "External GPS  
Antenna" on page 13.  
Components (page 9)  
Features (page 12)  
Maintenance Notes (page 12)  
Your base station is packed with features that expand your ability  
to stay connected to the people and information important to you.  
This section will guide you through the basic features and  
functions of your Verizon Wireless Network Extender base  
station.  
Note: GPS antenna receives signals from Global Positioning System satellites  
and uses them to obtain time and location information.  
WAN LED indicates the status of the Ethernet connection.  
Components - Front View  
In addition to a wireless antenna, the base station has four LED  
lights that are used to indicate the device connectivity status.  
Wireless  
Antenna  
Power  
LED  
Wireless Antenna provides omnidirectional transmission and  
reception of signals between the base station and communicating  
Verizon Wireless mobile phones. The wireless antenna rotates 360  
degrees.  
System  
LED  
Power LED (PWR) indicates the power status.  
System LED (SYS) indicates the status of Network Extender  
connectivity to the Verizon Wireless network.  
GPS LED  
WAN LED  
GPS LED indicates the GPS connection status.  
9
 
                 
Components - Rear View  
The rear of the base station provides access to the WAN port,  
power port, and external GPS antenna.  
LED  
Function  
Description  
PWR  
Power  
Solid blue: normal  
1. GPS Antenna Port slides to provide access to the external  
No light: abnormal  
GPS antenna for removal and relocation.  
A red GPS LED indicates a GPS signal could not be detected using  
the internal GPS antenna. The external GPS antenna should be  
connected. See “External GPS Antenna” on page 13.  
SYS  
GPS  
System connected  
GPS signal  
Solid blue: normal  
Solid red: abnormal  
2. Heat Vents provide passive ventilation for the base station  
Solid blue: normal  
(GPS is received)  
and allow for dissipation of internally generated heat.  
Blinking blue or red  
while searching for GPS  
:
Note: The base station needs to remain vertical and in a well-ventilated  
location. The vertical position allows proper air flow to the internal  
components.  
No light: abnormal (GPS  
signal cannot be  
received, the external  
GPS antenna is  
3. DC 12V Power Port provides power to the base station when  
connected to the AC power supply and cord (included).  
required)  
Warning!: Only use the provided power cord and supply. Using any other  
power source may damage the base station.  
WAN  
WAN(Ethernet)connection Solid blue: normal  
Blinking blue: data  
communication  
No light: abnormal  
Using Your Device  
10  
 
           
4. WAN Port allows you to connect the Ethernet cable  
provided to establish communication between the base  
station and your broadband router. This connection port is  
then used to transmit voice and data through the Internet  
to the Verizon Wireless network, which then authenticates  
the base station and allows communication with wireless  
phones.  
GPS Antenna Port  
If the corresponding WAN LED does not illuminate, this indicates  
that although an Ethernet cable is connected, no communication is  
occurring through either your router or your ISP Internet connection  
(DSL, fiber optic, cable, etc.).  
Heat  
Vents  
Please make sure your broadband connection is active and  
functioning properly. Contact your Internet Service Provider if the  
problem persists.  
DC 12V Power Port  
WAN  
Port  
11  
 
 
Maintenance Notes  
Features  
The following list highlights some of the base station's features:  
These notes should be carefully reviewed before using the base  
station:  
The base station enables users to easily install and configure the  
system by connecting to an existing broadband network.  
See “General Precautions” on page 19.  
To prevent unauthorized users from accessing the base station and  
diminishing your available bandwidth, you have the option to restrict  
the use of your Network Extender by logging into My Verizon at  
Only connect the base station’s power plug to a 110–125 VAC outlet.  
Note: The use of a surge protector is recommended.  
When cleaning the Network Extender, first unplug the connector from  
the power outlet. Do not clean the base station using chemical  
solvents or detergents, but with an anti-static cleaning pad.  
The base station is a Plug & Play device that can be installed to  
automatically provide enhanced wireless telephone service in a home  
or small office without having to change your existing mobile phone.  
If the Verizon Wireless Network Extender is connected to a Wi-Fi router,  
ensure that the unit is placed at least 2 feet away from the router (to  
avoid interference).  
The base station utilizes a GPS receiver to get both timing and unit  
location information. In case of a weak GPS signal, install the external  
GPS antenna and locate it near a window to receive a stronger signal.  
Do not obstruct the heat vents by blocking the openings or covering  
the base station.  
Note: Certain Verizon Wireless services are not compatible with the Network  
Extender, refer to www.verizonwireless.com/support for details.  
Remove the base station’s power connector from the power outlet if  
the base station will not be used for an extended period of time.  
Using Your Device  
12  
 
       
Section 3: External GPS Antenna  
If your Verizon Wireless Network Extender cannot receive a  
Global Positioning System (GPS) signal, it may be necessary to  
improve the reception by installing and then positioning the  
external GPS antenna. This section outlines the installation and  
relocation of this GPS antenna.  
When positioning the GPS antenna, ensure that it is:  
Installed in a horizontal position.  
Adjacent to a window and in an open area. This ensures clear  
reception of the GPS signal.  
Note: GPS signal strength is greatly reduced when passing through walls or  
Antenna Installation  
other hard surfaces.  
In some cases, you may find that because of its current location,  
the base station’s GPS antenna may not be able to properly  
receive an active GPS signal. If a stable GPS signal is not  
detected, as indicated by the red GPS LED, you will need to install  
the GPS antenna cable as explained in this section.  
To connect the GPS antenna to the Network Extender base  
station, follow these steps:  
1. Turn off the base station.  
2. Rotate the antenna down to provide access to the GPS  
Without a valid GPS signal, the base station cannot function  
properly, and calls will be redirected to the nearest compatible  
cell tower.  
antenna’s protective cover.  
Note: The GPS antenna receives signals from Global Positioning System  
satellites and uses them to obtain time and location information.  
Warning!: Use only the GPS antenna supplied with your Verizon Wireless  
Network Extender.  
13  
 
       
7. Connect and secure the GPS antenna to the end of the  
provided GPS cable labeled "Connect to GPS Antenna."  
GPS antenna  
cover  
8. Connect and secure the terminal end of the same  
mini-coax cable to the port on the base station (within the  
GPS antenna compartment).  
Warning!: Do not force the connector into the GPS antenna port as this can  
damage the connector.  
9. Replace the cover on the station. Verify the cable is  
threaded through the opening on the cover.  
Tip: Place the antenna near a window where the GPS signal is strongest.  
Warning!: Do not use duct tape to secure the GPS antenna to its new  
3. Firmly press down on the Open groove (top of station).  
location.  
4. Slide the protective cover back to expose the rectangular  
Tip: You can use double-sided tape to secure the bottom of the GPS antenna  
GPS antenna.  
to its new location.  
5. Use a blunt tool (such as a coin) to carefully pry the GPS  
antenna away from the base station, in the same direction  
as shown in step 4.  
6. Remove the GPS antenna from its compartment.  
External GPS Antenna  
 
14  
   
Note: If a GPS signal cannot be detected, remove the GPS antenna and place  
it in a new location to receive a stronger signal. This new location  
should be located close to a window.  
Mini-coax connector  
GPS antenna  
compartment  
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10. Power on the base station to allow the detection of both  
the external antenna connection and an available GPS  
signal.  
15  
 
Section 4: Troubleshooting  
If the preceding fails, remove the power cord from the wall outlet for at  
least 10 seconds.  
Reconnect the power connector to the DC 12V port and plug the power  
cord into the wall outlet. This allows the base station to re-initiate its  
startup sequence where it detects the Ethernet connection, GPS signal,  
and communication with the Verizon Wireless network.  
Now that you’ve been given an overview of the Verizon Wireless  
Network Extender base station, some situations might arise  
where you’ll need additional usage or connection help. This  
section provides some base station troubleshooting tips and  
techniques.  
For more information, please visit us online at  
If relocation does not produce a GPS signal, uninstall the GPS antenna  
from the base station and relocate it to receive a stronger signal.  
.
My Power LED is not Illuminating.  
My WAN LED is blue but I cannot place a call via my Verizon  
Wireless Network Extender.  
Make sure that one end of the power cord is securely connected to an  
active outlet and that the other end is properly connected to the power  
supply.  
Make sure the power connector is securely inserted into the rear DC  
12V port on the back of the base station.  
Check that the router is communicating properly with your ISP. The  
Internet activity LED on your router should be blinking. For further  
router troubleshooting tips, please review the router manufacturer's  
printed or online documentation.  
My GPS LED is not illuminating blue even after a few minutes.  
Note: The first time the base station is used after installation or after  
relocation, it can take up to one hour to acquire a GPS connection.  
The GPS antenna cannot obtain a signal.  
If possible, move the base station to a location with fewer surrounding  
obstructions. The new location should be in an open area and closer to  
a window, if possible.  
Troubleshooting  
16  
 
 
My System LED is solid red.  
The Network Extender base station seems to be getting too hot.  
A red System LED indicates a system error was detected and is  
symptomatic of a communication problem with the Verizon Wireless  
network.  
Make sure there is nothing blocking the heat vents located along the  
side of the base station.  
It is recommended that the Network Extender be located in a well-  
ventilated open area at least 12 inches from any surrounding hot  
surfaces. It is not recommended that the base station be installed in a  
cabinet or other enclosed location.  
Confirm your base station was activated at time of purchase. If your  
base station has not already been activated, call Verizon Wireless  
Customer Service at (800) 922-0204 or *611 from your Verizon  
Wireless mobile phone and select the option for technical support.  
Before contacting the Verizon Wireless Customer Service Center,  
confirm the following:  
How can I manage access to my base station?  
You have the option to manage priority access settings for your  
Network Extender to specified numbers by logging into My Verizon at  
www.verizonwireless.com. A maximum of 50 authorized Verizon  
Wireless callers can be registered.  
Is your WAN LED illuminating blue?  
If it is not, then there may be a communication problem between your  
base station and the router.  
When the base station is set to open access, the first three callers  
detected within the base station’s area are given access to place or  
receive calls through the base station. Your Verizon Wireless Network  
Extender is set to open access by default.  
If the WAN LED is illuminating blue, then check that the router is  
communicating properly with your ISP. The Internet activity LED on your  
router should be blinking. For further router troubleshooting tips, please  
review either the router manufacturer's printed or online documentation.  
Anyone else who then initiates a call while all base station channels are  
occupied is redirected to the nearest compatible cell tower when  
available.  
When unauthorized callers (callers not on your managed access list)  
within range of the base station attempt to place a call, they are  
automatically redirected to the nearest compatible cell tower.  
If a handoff to the nearest compatible cell tower is not possible and all  
channels are not in use, one channel may be available for an  
Is the GPS LED illuminating blue? If it is not, the base station might  
not be receiving a GPS signal. Inability to receive a GPS signal can  
result in the base station failing to validate your account information  
and network timing, which then prevents usage and reroutes you  
back to the nearest compatible cell tower. If this is the problem,  
install the external GPS antenna. See “External GPS Antenna” on  
page 13.  
17  
 
unauthorized user to access. Callers on the managed access list are  
always given priority access to the Network Extender.  
Note: Both authorized and unauthorized callers may see more service bars  
on their Verizon Wireless handset due to their proximity to the Verizon  
Wireless Network Extender.  
Note: A fourth channel is always reserved for emergency (E911) calls to any  
user within range of the Network Extender.  
Troubleshooting  
18  
 
Section 5: Important Safety Information  
This user guide contains important operational and safety  
information that will help you safely use your base station.  
Do not attempt to open the base station or power supply, or dissemble  
either component, or remove the wireless antenna. You run the risk of  
electrical shock and/or burn and voiding the limited warranty. No user-  
serviceable parts are located within the base station enclosure.  
General Precautions  
There are several simple guidelines to operating your base  
station properly and maintaining safe, satisfactory service.  
If the base station will not be used for a prolonged period, remove the  
power cord from the AC outlet.  
Avoid exposing your base station to rain or liquid spills. If your base  
station does get wet, immediately turn the power off and remove the  
power connector.  
Although your base station is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting, bending, or  
sitting on it.  
Do not operate the base station in an extremely dusty or humid  
environment.  
Any changes or modifications to your base station not expressly  
approved in this document could void your warranty for this equipment  
and void your authority to operate this equipment.  
Avoid placing the base station near radiators or other heating sources.  
Do not obstruct the heat vents by blocking the openings or covering  
the base station, and do not operate it in a confined space.  
Warning!: You may not be able to make 911 calls in the event of an electrical  
power outage, broadband connection failure, or other service  
disruption. 911 services may be limited in areas outside of the  
Verizon Wireless network. Not all public safety answering points  
have location-based E911 technology. Always be prepared to  
report your location to the 911 operator when placing an  
emergency call. Mobile phones operate using radio signals which  
cannot guarantee connection in all conditions.  
Avoid locating the base station where it could be exposed to direct  
sunlight for prolonged periods.  
Do not connect the base station to a power strip containing an  
excessive number of other devices. Refer to the documentation that  
came with your power strip for capacity information.  
Do not disassemble the wireless antenna.  
19  
 
       
Using Your Base Station Near Other Electronic  
Devices  
Most modern electronic equipment is shielded from radio  
frequency (RF) signals. However, RF signals from your base  
station may affect inadequately shielded electronic equipment.  
Knowing Radio Frequency Safety  
The design of your base station complies with updated NCRP  
standards described below:  
In 1991–92, the Institute of Electrical and Electronics Engineers  
(IEEE) and the American National Standards Institute (ANSI) joined  
in updating ANSI’s 1982 standard for safety levels with respect to  
human exposure to RF signals. More than 120 scientists,  
engineers and physicians from universities, government health  
agencies and industries developed this updated standard after  
reviewing the available body of research.  
Conversely, ensure the unit is placed at least 2 feet away from  
products which generate electromagnetic radiation, such as a  
computer monitor or microwave oven.  
Note: For the best care of your base station, ensure that only authorized  
personnel service your device. Failure to do so may be dangerous and  
void your warranty. Consult the manufacturer of any personal medical  
devices, such as pacemakers and hearing aids, to determine if they  
are adequately shielded from external RF signals.  
In 1993, the Federal Communications Commission (FCC) adopted  
this updated standard in a regulation. In August 1996, the FCC  
adopted a hybrid standard consisting of the existing ANSI/IEEE  
standard and the guidelines published by the National Council of  
Radiation Protection and Measurements (NCRP).  
Radio Frequency (RF) Energy  
Understanding How Your Base Station Operates  
For more information about RF exposure, visit the FCC Web site  
Your base station functions as a radio transmitter and receiver.  
When it is turned on, it receives and transmits radio frequency  
(RF) signals. When you use your base station, the system  
handling your call controls the power level. This power can range  
from 1 microwatt to 50 milliwatts.  
.
Important Safety Information  
 
20  
     
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) This device must accept any  
interference received, including interference that may cause  
undesired operation.  
FCC Radio Frequency Emission  
This device meets the FCC Radio Frequency Emission Guidelines.  
FCC ID number: A3LSCS-26UC4.  
FCC Statement  
This product has been tested and complies with the  
FCC Caution: Any changes or modifications not expressly  
approved by the party responsible for compliance could void the  
user’s authority to operate this equipment.  
specifications for a Class B digital device, pursuant to Part 15 of  
the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used according to  
the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television  
reception, which is found by turning the equipment off and on,  
the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Important Note.  
FCC Radiation Exposure Statement  
To ensure the safety of users, the FCC has established criteria for  
the amount of radio frequency energy various products may  
produce depending on their intended usage. This product has  
been tested and found to comply with the FCC’s exposure  
criteria.  
This transmitter must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
Reorient or relocate the receiving antenna.  
The installation of the base unit should allow at least 20  
centimeters between the base and persons to be in compliance  
with FCC RF exposure guidelines.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
21  
 
 
Please read the following important safety notices and  
instructions before installing or using the product.  
7. Never push objects of any kind into this product through  
cabinet slots as they may touch dangerous voltage points  
or short-out parts that could result in a fire or electric  
shock.  
A DANGER warning refers to situations that could cause bodily injury.  
A CAUTION warning refers to situations that could result in equipment  
malfunction or damage.  
8. Never spill liquid of any kind into or onto the product.  
1. Follow all warnings and instructions marked on the  
9. Do not attempt to service this product yourself, as opening  
or removing covers may expose you to dangerous voltage  
points or other risks.  
product.  
2. Unplug this product from the wall outlet before cleaning.  
Do not use liquid cleaners or aerosol cleaners. Use an anti-  
static cleaning pad for cleaning.  
10. Refer all questions regarding servicing of this product to  
qualified service personnel.  
3. Do not use this product near water.  
Danger—Electric Shock and Fire  
4. Do not place this product on an unstable cart, stand or  
Electric current from power, telephone, and communication  
cables is hazardous, and could result in electric shock and/or  
fire.  
table. If the product falls, it could be seriously damaged.  
5. This product should be operated using the type of power  
indicated on the marking label. If you are not sure of the  
type of power available, consult your dealer or local power  
company.  
To avoid electric shock, use caution when connecting cables. For  
example, do not connect safety extra-low voltage (SELV) circuits  
to telephone-network voltage (TNV) circuits. LAN ports contain  
SELV circuits, and WAN ports contain TNV circuits. Some LAN and  
WAN ports both use RJ-45 connectors.  
6. Do not allow anything to rest on the power cord. Do not  
locate this product where people will walk on the cord.  
Important Safety Information  
 
22  
To avoid electric shock, do not operate the product or connect or  
disconnect cables during electrical storms. To avoid electric  
shock, do not use this product in or near water.  
d. If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that  
are covered by the operating instructions, since improper  
adjustment of other controls may result in damage and will  
often require extensive work by a qualified technician to  
restore the product to normal condition.  
To reduce the risk of fire or overheating, keep this product in well  
ventilated areas, away from radiators or other heat sources. Do  
not block cooling vents.  
Caution—Electromagnetic Interference  
The plug-socket combination must be accessible at all times  
because it serves as the main power-disconnecting device.  
This product generates, uses, and can radiate radio frequency  
energy and, if not installed or used in accordance with the  
manufacturer’s instruction manual, may cause interference with  
radio and television reception. This product has been tested and  
found to comply with the limits set forth in Part 15 of the Federal  
Communications Commission Rules.  
Use only the manufacturer-provided AC adaptor approved for use  
with this product. Use of another AC adaptor may cause a fire or  
explosion.  
This product relies on short-circuit (overcurrent) protection  
installed in your home or office. Ensure that a fuse or circuit  
breaker no larger than 120 VAC, 15A U.S. is used on the phase  
conductors (all current carrying conductors).  
Owner’s Record  
The model name, model number, regulatory number, and FCC ID  
are located on a label affixed to the bottom of the unit. The MSN  
and MAC ID are on a sticker affixed on the side of the unit.  
Record the MSN and the MAC ID in the space provided below.  
This will be helpful if you need to contact us about your base  
station in the future.  
Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
a. When the power cord or plug is damaged or frayed.  
b. If liquid has been spilled into the product.  
c. If the product has been exposed to rain or water.  
Model: Verizon Wireless Network Extender  
MSN:  
MAC ID:  
23  
 
User Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under  
one or more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
Important Safety Information  
 
24  
 
Section 6: Warranty Information  
Your Verizon Wireless Network Extender has been designed to  
provide reliable, worry-free service. If for any reason you have a  
problem with your equipment, please refer to the manufacturer’s  
warranty in this section. For information regarding the terms and  
conditions of service for your base station, please visit  
www.verizonwireless.com or call Verizon Wireless Customer  
Service at (800) 922-0204 or *611 from your Verizon Wireless  
mobile phone.  
What is Not Covered? This Limited Warranty is conditioned upon  
proper use of Product by Purchaser. This Limited Warranty does  
not cover: (a) defects or damage resulting from accident, misuse,  
abuse, neglect, unusual physical, electrical or electromechanical  
stress, or modification of any part of Product, including antenna,  
or cosmetic damage; (b) equipment that has the serial number  
removed or made illegible; (c) any plastic surfaces or other  
externally exposed parts that are scratched or damaged due to  
normal use; (d) malfunctions resulting from the use of Product in  
conjunction with accessories, products, or ancillary/peripheral  
equipment not furnished or approved by SAMSUNG; (e) defects or  
damage from improper testing, operation, maintenance,  
installation, or adjustment; (f) installation, maintenance, and  
service of Product, or (g) Product used or purchased outside the  
United States or Canada.  
Standard Limited Warranty  
What is Covered and For How Long?  
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")  
warrants to the original purchaser (“Purchaser”) that SAMSUNG’s  
base station and accessories (“Products”) included in this  
package are free from defects in material and workmanship  
under normal use and service for the period commencing upon  
the date of purchase and continuing for the following specified  
period of time after that date:  
What are SAMSUNG's Obligations? During the applicable warranty  
period, SAMSUNG will repair or replace, at SAMSUNG’s sole  
option, without charge to Purchaser, any defective component  
part of Product. To obtain service under this Limited Warranty,  
Purchaser must return Product to an authorized service facility in  
an adequate container for shipping, accompanied by Purchaser’s  
sales receipt or comparable substitute proof of sale showing the  
date of purchase, the serial number of Product and the sellers’  
All components carry a one-year warranty.  
25  
 
       
name and address. To obtain assistance on where to deliver the  
Product, call Samsung Customer Care at 1-888-987-4357. Upon  
receipt, SAMSUNG will promptly repair or replace the defective  
Product.  
“WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
“DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE  
PRODUCT;  
“THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS  
CONTAINED THEREIN; OR  
SAMSUNG may, at SAMSUNG’s sole option, use rebuilt,  
reconditioned, or new parts or components when repairing any  
Product or replace Product with a rebuilt, reconditioned or new  
Product. All other repaired/replaced Product will be warranted for  
a period equal to the remainder of the original Limited Warranty  
on the original Product or for 90 days, whichever is longer. All  
replaced parts, components, boards and equipment shall  
become the property of SAMSUNG. If SAMSUNG determines that  
any Product is not covered by this Limited Warranty, Purchaser  
must pay all parts, shipping, and labor charges for the repair or  
return of such Product.  
“COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF  
ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING  
THERETO.  
ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE  
BY OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME  
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY  
STATED HEREIN. SOME STATES/PROVINCES DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO  
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION,  
SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY  
KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR  
INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR  
INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT  
OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING  
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,  
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR  
DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE  
WHAT ARE THE LIMITS ON SAMSUNG'S WARRANTY/LIABILITY?  
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED  
HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND  
SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND  
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY  
OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO  
THE PRODUCT, INCLUDING BUT NOT LIMITED TO:  
“THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR  
ANY PARTICULAR PURPOSE OR USE;  
Warranty Information  
 
26  
OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG,  
ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF  
SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY  
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT  
DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE  
ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT  
WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,  
PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY  
SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER  
AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH  
THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.  
CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER  
BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES  
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER  
RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO  
PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO  
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS  
PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF  
ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR  
UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL  
ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE  
ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED  
WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL  
ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS  
LIMITED AS THE LAW PERMITS. THE PARTIES UNDERSTAND THAT  
THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR  
EQUIPMENT IN CONJUNCTION WITH THE PRODUCT. SAMSUNG  
MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE  
NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR  
OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS,  
PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY  
This Limited Warranty allocates risk of Product failure between  
Purchaser and SAMSUNG, and SAMSUNG's Product pricing  
reflects this allocation of risk and the limitations of liability  
contained in this Limited Warranty. The agents, employees,  
distributors, and dealers of SAMSUNG are not authorized to make  
modifications to this Limited Warranty, or make additional  
warranties binding on SAMSUNG.  
Accordingly, additional statements such as dealer advertising or  
presentation, whether oral or written, do not constitute  
warranties by SAMSUNG and should not be relied upon.  
27  
 
Customer Care Center:  
Phone: 1-888-987-HELP (4357)  
©
1000 Klein Rd.  
2008 Samsung Telecommunications America. All rights  
reserved.  
Plano, TX 75074  
No reproduction in whole or in part allowed without prior written  
approval. Specifications and availability subject to change  
without notice.  
Toll Free Tel: 1.888.987.HELP (4357)  
Samsung Telecommunications America, LLC:  
1301 East Lookout Drive  
©
2009 Verizon Wireless. All rights reserved. Verizon Wireless is a  
Richardson, Texas 75082  
Phone: 1-800-SAMSUNG (726-7864)  
trademark of Verizon Trademark Services LLC.  
Some software components of this product incorporate source  
code covered under GNU General Public License (GPL), GNU  
Lesser General Public License (LGPL), OpenSSL License, BSD  
License and other open source licenses. To obtain the source  
code covered under the open source licenses, please visit:  
Important!: If you are using a handset other than a standard numeric keypad,  
dial the numbers listed in brackets.  
.
Warranty Information  
 
28  
Index  
A
C
L
U
W
Activation 8  
Antenna 13  
GPS 9  
Power 9  
System 9  
WAN 9  
Warranty Information 25  
Components  
Front View 9  
Rear View 10  
M
Maintenance Notes 12  
E
N
Network Extender  
Basics 9  
E911 7  
G
Getting Started 2  
Features 12  
Front View 9  
P
GPS Antenna  
Installation 13  
Mini-coax Connector 14  
Port 14  
Port  
DC 12V Power 10  
GPS Antenna 10  
WAN 11  
H
Heat Vents 10  
S
Standard Limited Warranty  
25  
29  
 
 

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